Terms.

Plainly.

By creating an account, buying any product, or using our dashboard, you agree to these terms. If you’re accepting on behalf of a company, you confirm you have authority to bind that company.

These terms form the full agreement between 4AM Tech Private Limited (“4AM Tech”, “we”) and you (“Client”). Anything said on WhatsApp, in email, or on a call that contradicts this document does not override it unless we send a written amendment signed by both sides.

We offer three tracks:

• Templated niche builds. One of our 18 niches + pre-built design + optional Flutter app. Delivered in 10 business days. Flat yearly price.
• Custom builds. Bespoke web, mobile, or desktop projects. Scope, timeline, and price agreed via the quote form and a signed proposal.
• Add-ons. Additional pages, domain setup, advanced SEO, analytics wiring, content migration — sold a la carte.

Hosting, domain registration, and ongoing content maintenance are not part of the base price unless explicitly included in your order line items.

• Currency. All prices in Indian Rupees (INR).
• GST. 18% GST is added on top of every invoice as per Indian tax law. GSTIN will appear on your invoice if provided.
• Gateway. Payments are processed by Razorpay. We never store card or UPI details.
• Templated niches. Paid up-front, in full. Build starts the moment payment clears.
• Custom builds. Paid in milestones — typically 30% on kickoff, 40% at design approval, 30% on go-live. Exact split defined in your proposal.
• Renewals. Templated niche licence renews annually. Auto-renew is off by default; we email you 14 days before the renewal window opens.

• Templated niche. Target: live URL within 10 business days of receiving a complete brief. 48-hour preview URL within the first two days.
• Custom. Timeline is the one on your proposal. We revise it only if you expand scope or we hit a dependency on your side (content delay, approval delay).
• “Live” means: your domain (or our subdomain) resolves, forms submit, payments work if purchased, and core pages are production-quality. Minor content updates may continue after “live”.

Delays caused by you (missing content, approvals past 48 hours, bank holds on payments) pause our clock. We’ll tell you when it’s paused and why.

• Templated niche. Up to 2 rounds of revisions on copy and 1 round on structure, within 14 days of preview URL.
• Custom. As defined in your proposal. Usually 2–3 rounds per phase.
• Scope creep. New pages, new features, change of niche, or a redirected brand direction is a new mini-project. We quote it, you approve it, we start.

Our goal is not to hit a revision cap and bill you. Our goal is to get your site to “good enough to open for business” with as little friction as possible.

• Brief. Fill the brief form within 7 days of payment. We pause the clock if it’s late.
• Feedback. Respond to previews and approval requests within 48 hours during business days.
• Content. Photos, copy, logos — your responsibility unless you’ve purchased our content add-on. Stock imagery licensed by us pass-through in invoice.
• Domain. If you want your own domain, you cover the registrar cost. We handle DNS setup at no extra charge.
• Accurate info. Business details, GSTIN, and billing contact must be truthful and current.

You own the final deliverable — copy, imagery you provided or commissioned, brand assets, and the project-specific implementation of your site. On final payment, we assign these rights to you.

We retain the right to:

• Display the site in our portfolio, case studies, and marketing pages (unless you’ve purchased NDA confidentiality).
• Reuse our underlying framework, component library, and build tooling on other projects. These are not part of what you bought.

Third-party licences — fonts, stock photography, plugins — pass through to you on their own terms. We list them on your invoice and in your dashboard.

We’d rather not hold money you want back. Here’s the rule, in a table:

Refunds are credited to the original payment method within 7–10 business days. GST already paid to the government is refunded net of what we can reclaim. For custom projects, milestone refunds follow the stage breakdown in your proposal — not this table.

We deliver the site in good working order on the browsers and devices your niche targets (Chrome, Safari, Edge, modern mobile). We warrant a 14-day bug-fix window post-launch: any defect in what we built gets fixed for free.

Beyond 14 days, bug fixes are billed at our standard hourly or included in an ongoing support add-on.

We do not warrant: SEO rankings, conversion rates, uptime of third-party services (payment gateway, email provider, analytics), or outcomes of your marketing.

To the maximum extent allowed by Indian law, our total liability under this agreement — whether in contract, tort, or otherwise — is capped at the total amount you paid us for the project in question.

We are not liable for indirect, incidental, special, or consequential damages — lost profits, lost revenue, lost data, reputational harm, business interruption — even if we were warned they were possible.

Force majeure. Neither side is liable for delays caused by events outside reasonable control: internet outages, natural disasters, pandemics, governmental actions.

Anything you share in the brief, on dashboard messages, or over calls is confidential. We don’t disclose it to anyone outside the named build team.

For custom projects, a mutual NDA is available and signed before kickoff if requested. This overrides the portfolio display right in section 07.

The obligation survives termination of this agreement for 3 years.

• By you. Anytime, with notice. Refunds follow section 08.
• By us. For non-payment (after 14-day grace), abusive conduct toward our team, illegal content, or breach of these terms. We’ll give you written notice and 7 days to cure where the breach is fixable.
• On termination. We hand over source files and data as-is, you pay any outstanding invoices, your dashboard access is closed within 30 days.

Indian law governs this agreement. Before either side files a lawsuit, we try mediation: a 30-day written exchange, followed, if needed, by a single mediator agreed by both sides.

If mediation fails, disputes are subject to the exclusive jurisdiction of the civil courts in Mumbai, India.

Nothing in this section stops either side from seeking urgent injunctive relief (e.g. for IP infringement) directly in court.

We may update these terms. Material changes are emailed to you at least 15 days before they take effect. Continuing to use the service after that date = acceptance of the new terms. If you don’t accept, you can terminate under section 12.

Questions, disputes, or legal notices:

• Legal. legal@4am.tech
• Support. support@4am.tech
• Post. 4AM Tech Private Limited, registered office — Mumbai, Maharashtra, India.